Organizations worldwide are digitalizing their operations to meet their customer expectations better and gain a competitive edge in the market. The COVID 19 pandemic that struck the world in the year 2020 made several industries to come to a standstill. In the changed landscape, it has become imperative for companies to invest in digital transformation to ensure they achieve business resilience.
In the following article, you will learn why organizations are going digital and how cloud skills will play a significant role in the success of an organization’s digital journey. You will find out about AWS migrations and how to effectively identify which applications and services should be first.
Why Digital Transformation is Important for Businesses?
In October 2020, IDC conducted COVID-19 Impact on IT Strategy Survey. The data from the survey showed 55% of the organizations worldwide wanted to digitally enhance their products and services. Organizations are willing to invest in technology to close the gaps to digital transformation and want to achieve business resilience by doing so.
Organizations have their own set of reasons why they want to go digital. Here are some of the common causes why digital transformation is becoming more and more important for companies.
Meet Customer Expectations
With more technology entering the lives of people, there is a major shift in the market, where there is growing prominence for consumer-centric products and services. Therefore, companies are facing the challenge of meeting the customer expectations, which is ever evolving with the changing technology landscape. To understand the needs of the customers and to come up with solutions that enhance their experience, companies must rely on digital devices.
Improve Employee Productivity
The COVID-19 pandemic has scattered the workforce and made it challenging to businesses to continue their operations because of the pandemic related restrictions on people. Digitalization has helped companies to continue their operations through remote workplace setups. By collaborating through technology platforms, employees are ensuring better productivity and continued business operations for companies.
Digital transformation can enable organizations to network with their partner organizations seamlessly to deliver better products and services. By relying on technologies such as data analytics and cloud computing, organizations are able to monitor processes and take measures to optimize the use of resources and improve processes.
Become More Agile
Digitalization can also enable leaders in various roles to make informed business decisions quickly. Digital technology introduces transparency in the system and equips professionals with the tools and techniques to analyze data and arrive at insights fast. With the employees empowered with new tools that help in decision-making, they are more participative at work and contribute better to organizational growth.